Thank you for the love!
See you all next year.
Refund Policy
- Refund requests can be submitted between September 1 and September 7, 2026.
- All approved refunds will be processed no later than September 22, 2026.
- Refunds are only available for credit that was personally topped up by the cardholder.
- Credit received through partner cards, artist cards, staff cards, or complimentary budgets is not eligible for a refund.
How to Request a Refund
- Scan the QR code on your card.
- Tap Request Refund (available from September 1 to September 7, 2026).
All refund requests will be reviewed and validated. Approved refunds will be paid out no later than September 22, 2026.
